Help, My Facebook Organic Reach has Fallen and It Can’t Get Up (and How To Improve That).
Much like Cinderella’s Fairy Godmother, Facebook’s organic visibility is a nostalgic element, reminiscent of happier times in which we create magic, reach, and fantasy without laying out money. Think of your newsfeed like the dress before the ball; like the mice and birds who create Cinderella’s gown, a team of engineers in Menlo Park, California have crafted the “perfect” newsfeed experience, which may not include posts from your business. Welcome to the “Reachpocalypse.”
According to Edge Ranker 2014 Research, the changes in organic reach, the number of people who see your post, fell from 16% in February 2012 to 6.51% in March 2014. Social@Ogilvy shows reach falling even further to 2% when pages hit more than 500k likes. More recent data suggests, on average, pages are hovering within the same numbers.
But that’s not the only piece to the puzzle. Different than Reach, Facebook defines engagement rate as, “the percentage of people who saw a post that reacted to, shared, clicked, or commented on it.” Social Bakers shows post engagement rate for pages with less than 10k likes is 0.65%, with the engagement dropping for pages larger in size.
The “Reachpocalypse” is leaving business owners dead in their tracks wondering, “What’s Next?” Don’t get stuck in the mud. Here are some tips and tricks to keep your business’ Facebook Marketing Strategy moving forward.
Your New Potential Organic Reach.
It’s easy to be disenfranchised by the less than stellar engagement rate your posts receive, especially for those businesses that started on Facebook prior to 2012. However, your numbers may actually be on target. Here’s how to calculate them:
For businesses with 2k likes, which isn’t uncommon for many small businesses, the organic reach drops to 130 people with an organic engagement rate of .84, meaning less than one person will organically like, comment, OR share, leaving your post with, most often, 0 interactions.
Embrace Mix-Media Strategy.
Photographs were once king; with the introduction of auto playing video in Facebook newsfeeds, Facebook users are used to a mixed-media experience while scrolling.
Between October 2014 and February 2015, Social Bakers found that the organic reach was 3.7% for photos, 8.7% organic reach for videos, 5.7% for text-only/status posts, and 5.2% for links.
Track Your Analytics.
The numbers above are industry averages, and you know your customers better than anyone. While it’s likely that your posts will fall within the average, tracking your analytics on both Facebook Ads and Google Analytics will help you understand which posts generate higher engagement rates. This is important to increasing your overall organic reach.
Think Big. Engage Bigger.
There is a lot of hesitation from advertisers and business owners to embrace paid reach. We want to think of social media as just that, social. While still remaining social, businesses looking to reach more than 6-2% of their followers need to embrace paid reach to fully optimize the platform they’ve spent years building upon. In this instance, the narrative about “paid” reach needs restructuring. Paid reach means paying to reach the fans who have historically helped to build and support your business. Why wouldn’t you want to reach them and find continued success building a strong relationship with your customers? The only way forward is to embrace and start using paid Facebook reach to continue the momentum of your well loved business.
Innovate. Progress. Get Social.
 Baer, President of Convince & Convert, created this term in regards to the lack of reach in Feb. 2015.
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